FutureProof consultants have been involved in some of the UK’s and Europe’s major telecommunication companies and their transformation initiatives. Our consultants have a strong base in this sector with 18+ years experience.
We have helped both the wholesale and retail arenas in both fixed line and mobile telecommunications and have also assisted in OFFTEL’s UK regulatory revisions.
FutureProof led the transformation of Telefonica and were instrumental in the delivery of major change initiatives at Cable & Wireless, BT, Vodafone and O2. FutureProof also worked closely with Hutchison Whampoa in the development of the UKs first 3g network – “3”.
Our focus on customer experience, underpinned with a solid technical understanding helped transform the way in which some of these organisations engaged, provisioned and retained their customer base, achieving award winning levels of customer satisfaction.